Update: To ensure a safe and successful maintenance window, we require all customers with active VMs in us-southcentral1-a to shut down their instances prior to the maintenance start time. Any VMs still running at the start of the maintenance window will be shut down by Crusoe on your behalf.
Please note that shutting down a VM will result in loss of any data stored on ephemeral (local) disks. If you have data on ephemeral storage that you need to retain, please back it up before the maintenance window begins.
Persistent/Shared storage volumes will not be affected by this shutdown process.
If you have questions or concerns, please reach out to support@crusoe.ai.
Posted Jul 16, 2026 - 22:08 UTC
Scheduled
Crusoe Cloud will be performing planned network maintenance to upgrade Front End (FE) Leaf switches across our global infrastructure. This critical update addresses known software bugs and standardizes our network command-set, significantly improving long-term stability and incident response.
During the maintenance window, all hypervisors in the us-southcentral1-a region will experience intermittent unavailability. We strongly recommend pausing or gracefully shutting down critical workloads during the window to prevent unexpected disruptions or data loss.
All other services outside the us-southcentral1-a region will remain operational. If you have questions regarding your specific workloads or notice persistent issues following the maintenance window, please reach out to support@crusoe.ai.
Posted Jul 16, 2026 - 16:05 UTC
This scheduled maintenance affects: Networking (Wide Area Networking (WAN), VPC Networking).